Error 12002-4 while installing Office
If you get Error together with a “Something went wrong” message while installing Office 2013 or Office 365 on your computer, it isn't fun trying to fix tthe error. It can be frustrating to perform the steps to fix this issue with the error. To help determine the steps, scroll down this page for an error . If there’s a different error code, or, if the install error message is different, you may still try to perform the steps mentioned in this article.
Fix install error 12002-4
Error code 12002-4 can occur if your malware security or your firewall is interfering with the Office installation. Even, proxy settings on your computer can cause this error.
Temporarily turn off the firewall:
Turn off the firewall on your computer, install Office and turn the firewall back on.If you’re using a firewall from another manufacturer, visit their website for information on how to temporarily disable the firewall.
The below steps will help you in understanding how to install Office and Uninstall/repair Office programs.
Installation of an Office Program:-
1. Sign in to Office 365 with your Office user ID.
2. At the top right of the page, click Settings > Office 365 Settings.
3. Click Software.
4. On the Office page, select a Language, and then click Install.
Repairing an Office program:-
Repair Office 365
Click Start > Control Panel > Programs > Programs and Features.
Click the Office program you want to repair, and then click Change
In Office 2013, click either Quick Repair or Online Repair
Click on close and use Office Application
Right now, the error should be fixed. If the error is not fixed, it can be a very critical problem with your computer affecting your personal data and the Windows Operating System. You will have to chat with our Experts for support to get the problems fixed with very high priority.
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