Microsoft Product support

Office error code 12007-4

Error 12007-4 while installing Office

If you get Error  together with a “Something went wrong” message while installing Office 2013 or Office 365 on your computer, it isn't fun trying to fix tthe error. It can be frustrating to perform the steps to fix this issue with the error. To help determine the steps, scroll down this page for an error . If there’s a different error code, or, if the install error message is different, you may still try to perform the steps mentioned in this article.

Fix install error 12007-4

Error code 12007-4 can occur if your malware security or your firewall is interfering with the Office installation. Even, proxy settings on your computer can cause this error.

Temporarily turn off the firewall:

Turn off the firewall on your computer, install Office and turn the firewall back on.If you’re using a firewall from another manufacturer, visit their website for information on how to temporarily disable the firewall.




The below steps will help you in understanding how to install Office and Uninstall/repair Office programs.


Installation of an Office Program:-


1. Sign in to Office 365 with your Office user ID.




2. At the top right of the page, click Settings > Office 365 Settings.











3. Click Software.


4. On the Office page, select a Language, and then click Install.



Repairing an Office program:-

Repair Office 365

Click Start > Control Panel > Programs > Programs and Features.

Click the Office program you want to repair, and then click Change




In Office 2013, click either Quick Repair or Online Repair




Click on close and use Office Application




Right now, the error should be fixed. If the error is not fixed, it can be a very critical problem with your computer affecting your personal data and the Windows Operating System. You will have to chat with our Experts for support to get the problems fixed with very high priority.




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Causes for the Office install error

1. Your security software or your firewall might be blocking the Office installation.

2. Proxy settings are enabled on your computer.

3. Pre-existing version of an Office Suite.

4. Incomplete\partial\failed repair\installation\change\removal of the Office Suite.

Fixing 12007-4 Office error code

Turn OFF Security software and Firewall:

First, temporarily turn off the antivirus and firewall security.

Then, install the Office 2013 or Office 365 Suite.

Follow the below solution steps to fix Office error code 12007-4 while installing or uninstallig Office suite 

1. Login to only if you have purchase Office through Microsoft Store. 

If you purchased Office product key alone, go to and enter the product key.














2. If you have online account enter the username and password.

Office installation uninstall error code











3. Click on the Install button

Office installation uninstall error code








Click on downloaded file and installation prepares.

        Office installation uninstall error code        







Office installation will start after checking and preparing the configuration.

Office installation uninstall error code










Follow the simple onscreen instructions.

Once installation is completed, click on All Done button.

Office installation uninstall error code            










Now, the Office Suite is installed and ready for use and the error is fixed

You may check if the Microsoft Office applications are working fine.


If the issue is still not fixed, it can be a very critical problem with your computer. It can affect your personal data and the Windows Operating System. Windows registry and System files affected. It needs a manual removal and recommended to be performed by an expert. 

Chat with Expert for support


Office installation uninstall error code





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